Warranty Service
We offer 10years warranty for complete assembled battery packs, 5years warranty for Grade A LiFePO4 raw cells and 1year warranty for diy box and parts(BMS, tester, etc)
Docan Energy Certificates
Shipping and Payment
Payment Options
We offer multiple payment methods to accommodate your needs: PayPal / Credit Card / Visa; Other Online Payments; A 5% international transaction fee applies for payments made via PayPal, Credit Card (CC), Visa, and similar services. Ideal for faster transactions and buyer protection.
Bank Transfer (Wire Transfer / TT)
A fixed bank fee of approximately $48-$100 per transaction, depending on your bank. Recommended for large orders to minimize transaction costs. Tip: For high-value purchases, we suggest bank transfer to reduce extra fees. If you have any questions regarding payment methods, feel free to contact us.
Packaging Details
High-hardness custom sponge for enhanced battery protection. 5-layer export-grade corrugated carton designed for hazardous goods. Insulation tape applied to both positive and negative terminals. Labeled cell data on each battery before shipment. Wooden packaging available upon request for added shipping protection.
USA/EU Warehouse (US Stock) – Fast Shipping
DDP (Delivered Duty Paid) service – Tax-Free; Door-to-Door Delivery; Delivered within 3-7 days after dispatch via truck, DPD, FedEx, UPS, etc.
DDP Sea Shipping from China – Cost-Effective Option
DDP Tax-Free; Door-to-Door Delivery; Delivered within 45-60 days after arrival via SEA + Truck, DPD, FedEx, UPS, etc.
Shipping Restrictions
We are unable to ship to island addresses.
Tracking Information
Tracking will be updated once the package is picked up by the local carrier. If you need assistance, please feel free to contact us for support.
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