Payment Methods: Paypal Bank Wire, Visa, Mastercard, American Express, Discover
The payment method companies listed above are the most commonly used pay on this website. ❗ Payment handling fees shall be borne by buye:(PayPal/CC/Visa, etc.) is 5%, and bank wire transfer fees around $20-$100 per payment; All international payment exist the payment handling/transaction fees for buyer protection
Please note that docanpower.com does not collect your payment information or personal information when you make payment. If over 5000USD we only can accept bank transfer payment. If you have any other payment problems, please click contact us
FRAUDULENT EMAIL & FAKE INVOICE WARNING
Docan sales team would like to alert all customers and business partners about an ongoing email fraud and fake invoice scam.Fraudsters may impersonate Docan employees, use a forged company display name or a spoofed email address, and send fake Proforma Invoices (PIs) containing fraudulent or altered bank account information.
These fraudulent emails are designed to appear as if they were sent by our sales team and may attempt to redirect your payment to unauthorized bank accounts.
Our Official Email Domains
Docan's official corporate email domains are:
- @docanpower.com
- @gmail.com
- @docantech.com
- @docanenergy.com
If you receive an email from any unfamiliar, suspicious, or slightly altered domain, please DO NOT make any payment and contact us directly for verification.For urgent verification, please contact Docan via WhatsApp or phone: +86 135 3041 2339.
IMPORTANT PAYMENT SECURITY REMINDERS
1. Our bank details will never be changed by email alone.
Docan sales team will never ask you to change payment or bank account information based solely on an email.
If there is any change to our payment details, please verify the change directly with your Docan sales representative via phone, WhatsApp, or another verified instant-messaging channel before making any payment.
2. Always verify payment details before transferring money.
Before making any bank transfer, please double-check:
- Beneficiary / payee name
- Bank account number
- Bank name
- SWIFT / routing information
- Payment amount
- Invoice / Proforma Invoice details
Never rely solely on the information contained in an email or PDF invoice.
If anything appears different from previous payment information, STOP the payment and contact us directly for confirmation.
3. Cross-check Docan's official payment information.
Where applicable, please compare the payment information shown on your official Docan order / checkout page with the payment details stated on your invoice.
If there is any discrepancy, do not make the payment until the information has been independently verified with our team.
4. Contact us immediately if you suspect fraud.
If you receive a suspicious email, Proforma Invoice, bank-account change notice, or payment request claiming to be from Docan, please do not reply to the suspicious email or make any payment.
Instead, contact your Docan representative directly using a previously verified contact method or the official contact information published on our website.
Official Docan Contact
Docan Technology (Shenzhen) Co., Ltd.
Amy Zheng
Email: amy@docanpower.com
Backup Email: docanamy@gmail.com
WhatsApp / Direct Line: +86 135 3041 2339
When in doubt, verify before you pay.STOP. VERIFY. THEN PAY.