How We Keep Our Battery Pricing Transparent, Fair, and Consistent
Promotions may change. Our pricing principles don't
When investing in a home energy storage system, one of the most common questions customers ask is:
“Why your price is higher/less?”
At Docan, we believe pricing should be transparent, predictable, and easy to understand. Our goal is to help every customer compare complete solutions—not just a single number.
This page explains how our pricing works and what factors may affect your quotation.
Our Pricing Philosophy
At Docan, every quotation follows the same core principles:
*Transparent pricing
*Fair pricing for every customer
*Consistent quotation standards
*Clear communication before every order
Rather than offering individual, influencer-exclusive, or hidden pricing, all quotations are prepared according to Docan's official pricing policy, based on product configuration, order quantity, warehouse location, and shipping terms. Marketing campaigns may vary by sales channel, but the underlying pricing standards remain consistent. Our focus is always on delivering the right solution at the right value.
What Determines the Final Price?
A battery quotation includes much more than the battery itself.
Your final quotation may vary depending on several practical factors, including:
Product Configuration
Different brand quality battery capacities, BMS options, heating functions, communication protocols, accessories, and cabinet designs all affect the final price.
Examples include:
*Assembled by Grade A or Grade B raw lifepo4 cells
*Different brand models: EVE , CATL, Cornex, Sunwoda, Trina, CALB, etc
*Standard vs Smart Heated models
*Different BMS options: JK, Daren, KS, JBD, PACE, etc
*Additional accessories or customization
Warehouse Location
The same product may be available from different warehouse locations.
Examples include:
*USA Warehouse in Houston
*European Warehouse in Germany/Poland
*China Factory In Guangdong
Inventory availability and logistics costs vary by location, which may influence the overall quotation.
Shipping Method
Transportation is one of the largest cost differences for international orders.
Your quotation may be based on:
*Warehouse Pickup
*EXW
*FOB
*Sea Freight(DAP, DDP,CIF, etc)
*Air Freight(DDP, DAP, etc)
When comparing quotations, always compare the shipping terms—not just the product price.
Order Quantity
Like most manufacturers, Docan provides quantity-based pricing.
Larger orders generally benefit from better unit pricing because transportation, packaging, and handling costs are distributed more efficiently.For this reason, quotations for a single battery and quotations for larger projects may not be identical.
Project Requirements
Some customers require additional services such as:
*Custom wiring:1AWG,2AWG,1m, 1.5m,2m, etc
*Communication cable kits
*Protective packaging
*Voltage matching
*Additional testing
*Special documentation
*OEM or branding services
These requirements may affect the overall quotation.
What Should You Compare?
When evaluating quotations, we recommend comparing the complete package rather than focusing on a single number.
A fair comparison should include:
Product model/Battery capacity/Battery cell grade/BMS configuration: WIFI, Bluetooth, RS485, CAN, etc/Heating function/Accessories included/Warehouse location/Shipping method/Delivery terms/Warranty coverage/Technical support
A lower initial price does not always represent the best overall value if important items are excluded.
Our Commitment to Fair Pricing
Docan follows a consistent pricing policy based on:
*Product configuration
*Order quantity
*Warehouse availability
*Shipping method
*Current logistics costs
This approach allows every customer to receive a quotation that reflects the actual scope of their order while maintaining fairness and consistency.
Working With Content Creators & Partners
Docan proudly works with installers, educators, YouTube creators, and industry partners who help customers better understand energy storage systems.
Our creator partnerships are designed to provide educational content, installation experience, and long-term customer support through our official collaboration programs.Their value comes from sharing real-world knowledge and helping customers choose the right solution—not from offering separate or unofficial pricing.
Frequently Asked Questions
Does Docan have hidden discounts?
No.Our quotations are prepared according to our official pricing standards and the specific details of each order.
Can I request a custom quotation?
Absolutely.
Every project is unique, and our sales team is happy to recommend the most suitable configuration based on your energy needs, installation environment, and shipping destination.
Our Promise
At Docan, we believe customers should spend less time comparing quotations and more time comparing complete energy solutions.
Our commitment is simple:
Transparent pricing
Reliable products
Professional service
Long-term partnership(since 2009 until now, over 17years+ battery supplier company)
If you have any questions about a quotation, our team will be happy to explain exactly what is included so you can make a confident and informed decision.
Because the best purchasing decision is based on clarity—not confusion.